Warranty Information

Warranty Service
Warranty Registration

Warranty - Service

Replacement policy: Units must be received at BCA by Warranty Coverage deadline to receive replacement units If unit is out of warranty in chart above but proof of purchase documents unit is within warranty period, include a copy of the receipt Units must be returned via a commonly used carrier with tracking capabilities BCA reserves the right to make the final judgment on warranty status

Tracker DTS Warranty Chart

To ensure timely return of your product please be sure to obtain a Return Authorization (RA) number from Backcountry Access before you send in your product. To receive an RA#, please fill out the form below and submit your information. You should then package your product, write the RA# on the outside of the package and ship the package to one of the following addresses.

We recommend sending all warranty items via UPS, FedEx or any carrier with package tracking capabilities (not the US Postal Service). If you contact Backcountry Access regarding your warranty, please reference your RA# (be sure to write down the RA# for your records).

BCA no longer warranties Rottefella or Naxo products. Please contact Alpina Sports for warranty issues on Rottefella or Naxo bindings at 603.448.3101 or 800.425.7462. We apologize for any inconvenience this may cause you.

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